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Returns & Exchanges

Last updated: June 2026

We want you in gear you love. Because most of what we make is produced to order, please read the policy below — it explains what can be returned or exchanged, and how to start a request.

Custom & personalized items

Items decorated with names, numbers, logos, or custom designs are made specifically for you and cannot be returned or exchanged unless they arrive defective or differ from your approved order.

Please double-check sizes, spellings, and colors before approving artwork — once an order is in production we cannot change or cancel it.

Defects & order errors

If your order arrives flawed, misprinted, or different from what you approved, contact us within 14 days of delivery with photos and your order number. We will remake or refund the affected items at no cost to you.

Stock (non-decorated) items

Unworn, unwashed stock items with tags may be returned or exchanged within 30 days of delivery. Customer is responsible for return shipping unless the return is due to our error.

How to start a return

Email us at tocco@teamrevapparel.com or call (716) 280-2852 with your order number and the reason for the return. We will send next steps and, where applicable, a return authorization.

Refunds

Approved refunds are issued to the original payment method once we receive and inspect the returned item, typically within 5–10 business days. Original shipping charges are non-refundable except for our errors.

This is a template policy provided for the MVP and should be reviewed by legal counsel before launch.

Questions? Contact us.